‘Advanced Care’ is Managed IT Services
AVAREN Advanced Care
A comprehensive “Managed IT Services” bundle for small business
We do IT all
We bundle everything needed to serve as your IT department
Proactive Management of your IT Infrastructure
On-site and off-site alike; everything’s covered
AVAREN is managed IT services. We bundle everything needed to serve as your IT Department
Our clients needn’t worry about details like which anti-virus, backup software, or firewall to implement. For foundational functions like these, we implement the same systems everywhere which drastically reduces implementation burden and learning curve for your staff and ours.
INCLUDED
- End Point Monitoring
- 24/7 HelpDesk
- Remote Support
- On-Site Support
- 24/7 On-Call
INCLUDED
- Intrusion Prevention Firewall
- Spam Filtering
- Anti-Virus
- Anti-Malware
- DNS Security
INCLUDED
- Server
- End Points
- Cloud Data
- Cloud Apps
Qualified IT Support Your Team Will Love
Looking for an IT support team to assist your business with help desk, remote support, or other technology related challenges? We’ve got the tools and the experience to take great care of your business. Call AVAREN today for a no obligation consultation.
An estimate for our services can be prepared within 72 hours of a visit by one of our analysts. Call AVAREN today and get your team the qualified help they need. 214-379-4200. AVAREN is a managed IT services company serving the Dallas Fort Worth Metroplex.
AVAREN Advanced Care
Our Advanced Care package bundles most everything a small business needs from their IT department.
24/7 Help-desk
Tier 1/2/3 onsite and remote support as needed. We give your team access to our ticketing system.
Automated Asset Reporting
AVAREN utilizes ‘state of the art’ fleet management and reporting systems. Every detail of your system’s status can be tracked.
Automated Backup
Cloud or in-house infrastructure, AVAREN can implement the latest backup and archival technologies to keep your firm protected.
Automated Maintenance
We have the latest in automation and management systems; minimizing the labor needed to support computing infrastructure.
Complete IT Management
Managing your firm’s internal and cloud infrastructure on an ongoing basis; allows managers to focus on other things.
Proactive Practices
Best practices derived from years of experience, coupled with 24/7 PC, server, and system monitoring.
Network Security
We bundle an entire layered approach to network security including gateway and DNS security, anti-virus, spam filtering, and more.
Remote Connectivity
We implement a centralized and track-able remote connectivity system for both your users and ours. (Typically LogMeIn Pro)
Vendor Assistance
We make IT simple for our clients by managing dozens of systems for them. Instead of a dozen bills and agreements, our clients have one.
Why choose AVAREN for IT Consulting?
Lower cost compared to hiring in-house staff.
We simplify IT for the business manager.
No long term commitments.
With AVAREN, there are no contracts or long term commitments. Some IT departments try to lock your business in to very long term agreements. We usually keep our clients for 5 or more years, thus “turn over” of clients isn’t a problem for us. We are confident in what we do.
We bring the needed tools with us.
Where IT is concerned, multiple heads are better than one.
AVAREN Restore Anywhere
Our Restore Anywhere backup solution for servers is 100% managed for your convenience.
Can Grow With Your Storage Needs
Both the on-site and off-site portions of the backup process can scale as you require.
Can be used for Servers or PCs
Want a particular set of servers or PCs going to the cloud? No problem.
Large Onsite Historical Archive
The Restore Anywhere Device (RAD) keeps an archive at your firm in addition to off-site.
1TB Offsite Storage Included
Offsite Push of Up to 1TB Included. More available
Restore to Anything Anywhere
Restore to a virtual machine (VM) on a RAD, a VM in the cloud, similar or dissimilar hardware.
We Keep Spare Servers On-Hand
We try to pre-anticipate what our clients may need before they need it.
Bi-Annual Technology Meetings
Managed IT Services
In addition to supporting existing infrastructure, as part of our Advanced Care process we also engage in periodic on-site audits and meetings with your staff. For most of our clients performing these duties every six months is adequate, although some prefer to see us perform these duties quarterly:
- Tier 3 analyst to perform audits and provide reporting
- Ensure that staff needs are truly met
- Ensure that technology is aligned with your business goals
- Proactively minimize downtime
Managed Internet Security Process
AVAREN can manage all aspects of your company’s internet security.
Backed-up Regularly
Your gateway configuration is routinely and automatically backed up off-site.
DNS Security
Security enforcement built into the foundation of the internet.
Internet Transparency
AVAREN’s tools provide visibility into your company’s internet traffic.
Intrusion Prevention System
AVAREN uses an (IPS) capable of auto-blacklisting hackers when they hit security tripwires.
We Keep Spares On-Hand
In an emergency, your gateway configuration can be restored to spares we keep locally.
Web Usage Filtering
AVAREN can filter outbound internet access and improve employee productivity.